The recall was initiated after United Pet Group realized that specific rawhide chew manufacturing facilities in Mexico and Colombia, as well as one of its suppliers in Brazil, were using a quaternary ammonium compound mixture as a processing aid in the manufacturing of rawhide chews.
The compound is an anti-microbial chemical that is approved for cleaning food processing equipment. But it has not been approved in the U.S. as a processing aid in the production of rawhide chews for dogs.
United Pet Group received very limited reports of pet illness based on the volume of possibly affected rawhide chew products manufactured and distributed.
The primary complaint received from consumers was that the affected product had an unpleasant odor. Diarrhea and vomiting were also reported.
Exposure to quaternary ammonium compounds through direct ingestion may cause the following symptoms in dogs: reduced appetite, and gastric irritation including diarrhea and vomiting.
These symptoms may require treatment by a veterinarian depending on severity.
Where Were the Products Sold?
The affected product was distributed nationwide from United Pet Group’s distribution facility and was delivered to consumers through various retail establishments including online outlets (includinig NJ!).
How to Report a Pet Food Problem
You can report complaints about a pet food product electronically through the FDA's Safety Reporting Portal or you can call the New Jersey FDA Consumer Complaint Coordinator at 973-331-4998. To learn more about veterinary recalls from the FDA, go to: https://www.fda.gov/AnimalVeterinary/default.htm